Common App Questions
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Getting started with our app is a breeze.
To start your plan:
1. Open the Willie’s Car Wash app
2. Choose Wash Club
3. Create a new account
4. Choose your wash club
5. Add your vehicle
6. Add your payment
7. Use any purchase codes
8. Submit -
Yes!
You can change your plan at any time.
To change your plan:
1. Open the Willie’s Car Wash app
2. Choose Wash Club
3. Select Change Plan
4. Choose your updated plan and select Continue
5. Select Update Plan -
Absolutely!
To change your payment method:
1. Open the Willie’s Car Wash app
2. Choose More
3. Scroll to the bottom option and choose Settings
4. Choose Update Your Card
5. Select Add New Card Details
6. Add your new card informationMore Info: Credit Card Walkthrough
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Yes!
We want your information to be safe and private to you. If you need to change a password, for any reason, you can at any time.
Steps to change your password:
1. Open the Willie’s Car Wash app
2. Choose More
3. Scroll to the bottom option and choose Settings
4. Click Change Password -
Of course!
You can cancel at any time. Since plans are charged on a monthly basis, you can still wash until the end of the current billing cycle.
To cancel your plan:
1. Open the Willie’s Car Wash app
2. Choose Wash Club
3. Select Change Plan
4. Choose Cancel Plan (in the top right corner)
5. Enter your account email
6. Select Cancel Plan -
Great question!
On the home screen, select purchase single wash
Select Check In (if you don’t have an account, click “How Do I Sign Up” above)
Verify your location and select yes
Choose the wash you want to purchase
Fill in credit card information and click buy
Below is a link to a step-by-step process for additional help on how to purchase a single wash in the app!